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Pure Boarding Two-Year-Warranty

Pure Boarding GmbH warrants snowboards sold within our authorized distribution network to be free of defects in material or craftsmanship for a period of two years from the original date of purchase.

(A.) This warranty is subject to the following limitations:

  • The warranty applies only to Pure Boarding GmbH products purchased from Authorized Pure Boarding GmbH Snowboard Dealers and is valid for the original purchaser only.
  • All warranty claims must be accompanied by the original purchase receipt from an Authorized Pure Boarding GmbH Dealer. Invoice or charge receipt must clearly identify the dealer and date of purchase.
  • Beware! Ebay sales and / or any other unauthorized internet sale of Pure Boarding GmbH products have NO warranty.

Excluded from coverage under this warranty are the following:

  • Damage caused by misuse, abuse or neglect.
  • Damage caused by improper mounting or adjustment of the bindings.
  • Damage to core by heavy compression or stress.
  • Normal wear and tear.
  • Damage caused by anything other than defects in material or workmanship.
  • Damage caused by use of solvents, adhesives.
  • Damage to Pure Boarding GmbH products caused by non-Pure Boarding GmbH products.
  • All coverage under this warranty is void if any modification, change or alteration has been made to the product that is not specifically authorized in writing by Pure Boarding GmbH.
  • Repaired or replaced products are covered for the remainder of the original warranty only.
  • Pure Boarding GmbH products are not covered by any verbal warranties.

(B.) What to do if you have a warranty:

  • Return product in question with original receipt to the point of purchase before the expiration of the warranty period for assessment.
  • All return shipments must receive prior return authorization.
  • All return shipments must be sent freight prepaid and insured. Pure Boarding GmbH assumes no responsibility for products during shipment from the customer to any Pure Boarding GmbH dealer or warranty center.
  • Shipping charges are not refundable.
  • Return shipping costs will be paid by Pure Boarding GmbH within the country of original purchase only. Customers transporting boards outside country of original purchase assume any and all shipping expense for returns to and from the point of purchase or nearest Pure Boarding GmbH warranty center.
  • Repaired or replaced product will be returned in a reasonable amount of time.

(C.) If a product is found defective by Pure Boarding GmbH, in its sole discretion, Pure Boarding GmbH only responsibility shall be limited to repair or replacement of the defective product. Pure Boarding GmbH will not be responsible for any costs, losses or damages incurred as a result of loss or use of product.